# Xperteks > Xperteks is an AI-driven enterprise IT team and managed service provider (MSP) that helps technology-reliant businesses secure their operations, automate workflows, modernize cloud environments, and scale with confidence. Founded 2001. Nationwide United States coverage. For the comprehensive version of this file, including the complete case study matrix with challenges, solutions, results, and client quotes in plain markdown, see [llms-full.txt](https://www.xperteks.com/llms-full.txt). ## About Xperteks (legally Xperteks Computer Consultancy, Inc.) is a managed service provider founded in 2001, serving small and mid-sized businesses across the United States. The company supports both Apple and Windows environments and focuses on cybersecurity, cloud, compliance, and proactive 24/7 IT management. General contact: info@xperteks.com. ## Services - [Managed IT Services](https://www.xperteks.com/services/managed-it-services/): 24/7 monitoring, help desk support, patch management, and proactive maintenance. - [Cybersecurity](https://www.xperteks.com/services/cybersecurity/): layered threat detection, ransomware protection, endpoint security, and security awareness training. - [Cloud Services and Cloud-First Strategy](https://www.xperteks.com/services/cloud-services/): cloud migration, ongoing management, and Azure Virtual Desktop for work from anywhere. - [Compliance and Risk Management](https://www.xperteks.com/services/compliance-risk-management/): HIPAA, PCI-DSS, and SOX support. - [Business Continuity](https://www.xperteks.com/services/business-continuity/): data backup, disaster recovery, and resilience planning. - [Network Management](https://www.xperteks.com/services/network-management/): network design, monitoring, and optimization. - [Employee Lifecycle Management](https://www.xperteks.com/services/employee-lifecycle-management/): secure onboarding, access management, and offboarding. - [Strategic IT Consulting](https://www.xperteks.com/services/strategic-it-consulting/): technology roadmaps, budgeting, and planning. ## Pricing Managed IT services are billed on a predictable monthly basis, typically per user or per device, with the exact figure depending on the number of users and devices, the systems in place, and the level of support and security required. Custom quotes are provided through a [discovery call](https://www.xperteks.com/discoverycall/). Standalone hourly services are listed on the [Published Price List](https://www.xperteks.com/ppl/): - Onsite Computer Repair: $220 per person per hour - Remote Computer Repair: $220 per hour - After-Hours Computer Repair: $325 per hour - Weekend and Holiday Computer Support: $435 per hour - In-House Computer Support: $220 per hour - Technology Project Support: $220 per person per hour - Technology Consultant: $270 per hour ## Compliance and Certifications - Compliance support for HIPAA (healthcare), PCI-DSS (payment and financial services), and SOX (publicly traded companies). - Client SOC 2 compliance programs, including audit preparation and compliance monitoring with Vanta. - Certified Minority Business Enterprise (MBE) recognized by New York State Department of Economic Development and New York City Department of Small Business Services. - Member, National Minority Supplier Development Council (NMSDC). - BBB A+ Accredited Business since 2008. ## Recognition - CRN MSP 500, Pioneer 250 (2020, 2021, 2023, 2024, 2025) - MSP 501 (2021, 2022, 2023, 2024, 2025, 2026) - CyberReady MBE Designation (2023) - BBB A+ Accredited Business since 2008 - Member, National Minority Supplier Development Council (NMSDC) ## Key Pages - [Home](https://www.xperteks.com/) - [Managed IT Services](https://www.xperteks.com/services/managed-it-services/) - [Cybersecurity](https://www.xperteks.com/services/cybersecurity/) - [Cloud Services](https://www.xperteks.com/services/cloud-services/) - [Cloud-First Strategy](https://www.xperteks.com/services/cloud-first-strategy/) - [Compliance and Risk Management](https://www.xperteks.com/services/compliance-risk-management/) - [Business Continuity](https://www.xperteks.com/services/business-continuity/) - [Network Management](https://www.xperteks.com/services/network-management/) - [Employee Lifecycle Management](https://www.xperteks.com/services/employee-lifecycle-management/) - [Strategic IT Consulting](https://www.xperteks.com/services/strategic-it-consulting/) - [About Us](https://www.xperteks.com/about-us/) - [Our Team](https://www.xperteks.com/our-team/) - [Executive Leadership](https://www.xperteks.com/about-us/executive-leadership/) - [Minority Business Enterprise](https://www.xperteks.com/about-us/minority-business-enterprise/) - [Careers](https://www.xperteks.com/careers/) - [Contact](https://www.xperteks.com/contact-us/) - [Book a Discovery Call](https://www.xperteks.com/discoverycall/) - [Press Releases](https://www.xperteks.com/press-release/) - [Published Price List](https://www.xperteks.com/ppl/) - [Blog](https://www.xperteks.com/blog/) ## Blog Articles - [What Is AI-Driven Managed IT](https://www.xperteks.com/blog/what-is-ai-driven-managed-it/) - [Employee Onboarding and Offboarding: The Overlooked Cybersecurity Risk](https://www.xperteks.com/blog/employee-onboarding-offboarding-cybersecurity-risk/) - [Building a Practical 2026 Technology Roadmap](https://www.xperteks.com/blog/practical-2026-technology-roadmap/) - [Why Businesses Need a Human-Led Enterprise IT Team](https://www.xperteks.com/blog/human-led-enterprise-it-team/) - [Managing Apple and Windows Environments Without the Friction](https://www.xperteks.com/blog/apple-windows-business-it-support/) - [Cloud First Strategy and Azure Virtual Desktop for Work From Anywhere](https://www.xperteks.com/blog/cloud-first-strategy-azure-virtual-desktop-work-from-anywhere/) - [How AI Is Changing Cybersecurity for Small and Mid-Sized Businesses](https://www.xperteks.com/blog/ai-cybersecurity-small-business/) - [Cybersecurity Readiness for 2026](https://www.xperteks.com/blog/cybersecurity-readiness-2026/) ## Buyer Guides - [IT Buyer Guides hub](https://www.xperteks.com/guides/) - [How much do managed IT services cost](https://www.xperteks.com/guides/managed-it-services-cost/) - [MSP vs in-house IT](https://www.xperteks.com/guides/msp-vs-in-house-it/) - [How to choose a managed service provider](https://www.xperteks.com/guides/how-to-choose-an-msp/) - [Managed IT and HIPAA compliance for healthcare](https://www.xperteks.com/guides/managed-it-for-healthcare/) - [Managed IT for financial services (PCI-DSS and SOX)](https://www.xperteks.com/guides/managed-it-for-financial-services/) - [How much does cybersecurity cost for a small business](https://www.xperteks.com/guides/small-business-cybersecurity-cost/) - [Cloud migration cost and timeline](https://www.xperteks.com/guides/cloud-migration-cost-and-timeline/) - [What is co-managed IT](https://www.xperteks.com/guides/what-is-co-managed-it/) ## Case Studies - [Case Studies hub](https://www.xperteks.com/case-studies/) - [Energy Infrastructure Partners](https://www.xperteks.com/case-studies/energy-infrastructure-partners/): scaling IT from 6 to 35+ employees, SOC 2 support for utility contracts. - Tools and services: SOC 2 compliance program, Vanta compliance monitoring, security audits, IT onboarding infrastructure. - Impact: IT support scaled from 6 to 35+ employees with a projected year-end headcount of about 60; SOC 2 certification in progress for utility contracts. - [The Doneger Group](https://www.xperteks.com/case-studies/the-doneger-group/): nearly a decade of managed IT and proactive cybersecurity for a 78-year-old bi-coastal fashion advisory firm. - Tools and services: managed IT support, proactive cybersecurity, bi-coastal infrastructure management across New York and Los Angeles. - Impact: nearly a decade of partnership with a 10/10 CEO satisfaction rating. - [Urban Pathways](https://www.xperteks.com/case-studies/urban-pathways/): responsive IT and cybersecurity for a New York nonprofit, including 30-minute response to a weekend email compromise. - Tools and services: email security, secure remote access, managed IT support with weekly IT deliverable reviews. - Impact: 30 minute response to a weekend email compromise and 4+ stars on every customer satisfaction rating. - [Actinium Pharmaceuticals](https://www.xperteks.com/case-studies/actinium-pharmaceuticals/): SOX-compliant managed IT replacing a failed provider for a publicly traded pharmaceutical company. - Tools and services: SOX compliance program, independent penetration testing, server infrastructure. - Impact: SOX compliance achieved, about $50K in credits recovered from the prior provider, IT scaling with growth from 30 to 50+ employees toward a projected 100+. - [Mark Foods](https://www.xperteks.com/case-studies/mark-foods/): digital transformation with Microsoft Azure migration and zero-touch deployment. - Tools and services: Microsoft Azure, zero-touch deployment, encryption and multi-factor authentication. - Impact: legacy on-premises servers eliminated, device configuration automated, costs moved to a pay-per-use model. - [Fort Forwarding](https://www.xperteks.com/case-studies/fort-forwarding/): cloud transformation with Azure Virtual Desktop and CapEx-to-OpEx IT transition for a logistics company. - Tools and services: Microsoft Azure, Azure Virtual Desktop. - Impact: physical PCs replaced with secure virtual desktops and the financial model shifted from CapEx to OpEx. ## Legal - [Privacy Policy](https://www.xperteks.com/privacy-policy/) - [Terms of Service](https://www.xperteks.com/terms-of-service/) - [Cookie Policy](https://www.xperteks.com/cookie-policy/) ## Contact and Profiles - Email: info@xperteks.com - [LinkedIn](https://www.linkedin.com/company/xperteks-computer-consultancy-inc.) - [X](https://x.com/xperteks) - [Facebook](https://www.facebook.com/xperteksconsultancy/)